Privacy Notice

Draft for launch completion. Replace the bracketed operator details and confirm your actual CRM, analytics, advertising partners, lawful bases and retention periods before publishing.

Who we are

SolarRoute is operated by [LEGAL ENTITY], [ADDRESS]. Contact: privacy@solarroute.co.uk.

Information we collect

This may include your name, telephone number, email address, property address or postcode, property information, electricity usage or bill information, business information, form submissions and records of communications.

Why we use your information

We use information to respond to and administer solar enquiries, contact you about an enquiry, review initial suitability information, refer appropriate enquiries to solar providers, operate and improve our service, maintain security and meet legal obligations.

Lead referrals

SolarRoute operates a referral service. Where appropriate, we may share the details you submit with a selected third-party solar provider so that provider can contact you, assess your requirements and discuss its products or services directly with you.

Information from other sources

For commercial prospecting, we may obtain business contact information from public business sources or third-party business data providers. This section must be updated to identify the categories and sources actually used.

Lawful bases and retention

Before launch, [LEGAL ENTITY] will document the applicable lawful basis for each processing purpose and define appropriate retention periods. These details will be stated here.

Your rights

Depending on the circumstances, UK data protection law may give you rights relating to access, correction, erasure, restriction, objection, portability and withdrawal of consent where consent is relied upon. You may also complain to the Information Commissioner's Office.

Contact

privacy@solarroute.co.uk